Collection and use of personal information and other information
- Your tennis traits (Left-handed, Right-handed, Single/Two handed backhand)
- Your current/past status as high school, college, pro player
- Your player bio
- Cell Phone
The service is not for use by children under 13 and we never knowingly communicate directly with children under 13. You should not submit information about children under 13.
Use of your information
As a general rule we use your information, including personal information, solely to provide the service, but we don’t usually look at your information. However, during the process of developing and troubleshooting the Tennis360 service, it may be necessary to look at pieces of your information to improve the service or resolve a problem or dispute. Also, when you write us to request support, we may look at your information in order to assist you. We may also access and use your information to compare information for accuracy and verify it with third parties or to comply with applicable law or legal process.
The following information will be public to assist players to find matching partners: your name, age, gender, city and state of residence, tennis level, tennis traits, player bio and photograph.
Monitoring user activity
We monitor user activity on our systems for a couple of reasons. Most importantly, we monitor user activity in order to protect our users from people who have less than honorable intentions. Secondly, we use this information to support you when you write us about an issue you are trying to resolve so we can see the history behind your information and to develop and improve the service.
Managing Your Information
If you are a registered user, you may review, update, or correct your personal information by logging into Tennis360 at tennis360hub.com or via tennis360 hub mobile app. If you are unclear about how to do this or have concerns, contact us at email@example.com
We may communicate with you at various times, with administrative emails or phone calls, about transactions and service announcements, customer service responses and promotional emails like special offers, newsletters and updates. You can choose to stop receiving promotional emails at any time simply by using an email's unsubscribe function. You may not opt out of receiving administrative messages or customer service responses. If you have agreed to receive marketing communications through interactions with our partners, you must change your communication preferences with them directly.
If you choose to invite others to use Tennis360, we ask you for your friend's email and possibly their name. We will automatically send your friend a copy of the email. Tennis360 or our service providers store this information for the sole purpose of sending this one-time email. Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
How We Share Your Information
Tennis360 will not sell, rent or lease your personal information to others except as described in this policy. Tennis360 shares personal information in the following ways:
- Tennis360 employs various third-parties to run its service, as further described below. These are trusted partners who operate components of the Tennis360 architecture. Tennis360 relies on these third parties to maintain the safety and security of your information.
- If we are required by law or legal process to provide your information to law enforcement or a third party.
- If we are involved in a business transfer (merger, acquisition, combination or sale of any or all of our assets), your information may be transferred, but we will require the surviving or successor company to initially abide by this policy with respect to your personal information and you will receive prior notice if your personal information will be used contrary to this policy following the transaction.
We also access non-personal information from third parties to improve the Tennis360 service. For example, we access information about your location, determined from your IP address or mobile device location information, to personalize your experience. We may use this information to provide you with weather or other information that pertains to your location.
Tennis360 does not knowingly collect information from children under the age of 13. Furthermore, we do not target our service to children under these ages nor will we ever knowingly communicate with children under 13.
Security and Retention
The security of your information is important to us. Tennis360 uses SSL to secure transmission of data between our servers and your browser or mobile application. Secure Sockets Layer, or SSL, is an encryption technology that provides secure communications over the Internet. It does this by verifying that the server to which you are connected is actually the one it claims to be. It also encrypts all transactions between the parties communicating. Encryption is the scrambling of information as it is transmitted over the Internet to protect your confidentiality. Personal information passing between your computer and Tennis360’s services is encrypted. This means that while your information is in transit it is scrambled so that only Tennis360 and the service providers we leverage to run our service can reassemble it in its original text format. Tennis360 uses the SSL protocol when secure communication with you is necessary.
No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee the absolute security of your personal information or other information. If you have any questions or concerns about security, drop us a line at email@example.com and we will do our best to respond to them.
We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Service and take other actions permitted by law.
Third Party Sites
Our Sites and Services may integrate with or contain links to other websites and services. For example, you may be able to order team or group themed merchandise through one of our partners. Those third party sites and services have their own privacy statements and terms of conditions that we do not control. We encourage you to review these statements and terms and contact the third party with any questions. We are not responsible for the privacy practices or other actions of these third parties.
Your California Privacy Rights
S.B. 27, California Civil Code Section 1798.83, allows users who have provided personal information to us to request information about our disclosures of personal information to certain types of third parties. To request that information, please contact us at firstname.lastname@example.org